Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. Support System Administration

Nadis Account Creation or Access

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"8218f833194b93446b9ad3d53d54751e7e094073_lout","branding":{"id":"16","key":"susa","name":"Support System Administration","portalBaseUrl":"/servicedesk/customer/portal/16"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"16","key":"susa","projectId":10046,"serviceDeskId":16,"name":"Support System Administration","description":"<p>Welcome to our internal ABL user support portal! <br> Here you can easily create and track support requests related to internal issues, fill out employees entries and exit forms or request IT equipment. <br> We try to make the support process as seamless as possible for you. <br> With our portal, you can easily keep track of your requests and receive updates on their progress. <br> We hope you find it useful and easy to navigate.</p>","portalBaseUrl":"/servicedesk/customer/portal/16","onlyPortal":false,"reqTypes":[{"id":"236","name":"Employee Check-In","descriptionHtml":"<p>Please check with IT department that hardware is available for this new collaborator, if not please ask for new hardware.</p>","callToAction":"Employee Check-In","introHtml":"<p>Please fill this form for new employee Check-In</p>","icon":10517,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[86],"key":""},{"id":"237","name":"Employee Check-Out","descriptionHtml":"","callToAction":"Employee Check-Out","introHtml":"<p>Please fill this form for employee Check-Out</p>","icon":10518,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[86],"key":""},{"id":"239","name":"Hardware request","descriptionHtml":"","callToAction":"Hardware request","introHtml":"<p>All the request related to hardware</p>","icon":10472,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[86],"key":""},{"id":"448","name":"Nadis","descriptionHtml":"","callToAction":"Nadis","introHtml":"<p>Task Nadis</p>","icon":10476,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[86],"key":""},{"id":"481","name":"Nadis Account Creation or Access","descriptionHtml":"","callToAction":"Nadis Account Creation or Access","introHtml":"<p>Create new nadis account in hds or resolve access to hds</p>","icon":10626,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[86],"key":""},{"id":"310","name":"Remove a machine","descriptionHtml":"","callToAction":"Remove a machine","introHtml":"<p>If you need to remove a machine</p>","icon":10567,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[86],"key":""},{"id":"309","name":"Request a new machine","descriptionHtml":"","callToAction":"Request a new machine","introHtml":"<p>If you need a new machine in ABL Cloud / Nadis</p>","icon":10550,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[86],"key":""},{"id":"344","name":"Request admin access","descriptionHtml":"","callToAction":"Request admin access","introHtml":"<p>Ask for local admin access to employee computer</p>","icon":10513,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[86],"key":""},{"id":"343","name":"Software instalaltion","descriptionHtml":"","callToAction":"Software instalaltion","introHtml":"<p>If you need a new software on your individual laptop or any shared machine</p>","icon":10467,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[86],"key":""},{"id":"234","name":"Support request","descriptionHtml":"","callToAction":"Support request","introHtml":"<p>Here you can get some help regarding usage or configuration regarding the product you selected</p>","icon":10505,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[86],"key":""},{"id":"235","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"547","name":"Questions","descriptionHtml":"","callToAction":"Questions","introHtml":"<p>Request type used by live chat for fallback, only when other request types don't work.</p>","icon":10480,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[],"key":""}],"reqGroups":[{"id":86,"name":"Default group"}],"orderMapping":{"82":[237,236,234],"86":[481,448,344,343,310,309,239,234,236,237]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":16,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUSA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMTExZjFkZi1mMDlhLTQ4ZmYtYWQ4ZS04ODlhOWY2MzhkZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNzI1MDcyNTM3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODYyNjEwMjIsIm5iZiI6MTc4NjI1OTgyMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.mG6ChgXLCNOwheHkGJ1ocjZpgGDFwxp-Ksa8VblVoWA","targetCollection":"upload-user-collection-725072537","endpointUrl":"https://api.media.atlassian.com","clientId":"3111f1df-f09a-48ff-ad8e-889a9f638dda","tokenDurationInMins":20}},"reqCreate":{"id":481,"projectId":10046,"issueType":{"id":"10008","name":"Default request"},"form":{"name":"Nadis Account Creation or Access","descriptionHtml":"","callToAction":"Nadis Account Creation or Access","intro":"<p>Create new nadis account in hds or resolve access to hds</p>","instructions":"","icon":10626,"iconUrl":"https://ablsa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/16/create/481","requestValidateBaseUrl":"/servicedesk/customer/portal/16/validate/481","calendarParams":{"firstDay":0,"date":"2026-08-09T09:17:02+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMTExZjFkZi1mMDlhLTQ4ZmYtYWQ4ZS04ODlhOWY2MzhkZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNzI1MDcyNTM3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODYyNjEwMjIsIm5iZiI6MTc4NjI1OTgyMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.mG6ChgXLCNOwheHkGJ1ocjZpgGDFwxp-Ksa8VblVoWA","targetCollection":"upload-user-collection-725072537","endpointUrl":"https://api.media.atlassian.com","clientId":"3111f1df-f09a-48ff-ad8e-889a9f638dda","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ablsa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8218f833194b93446b9ad3d53d54751e7e094073_lout","baseUrl":"https://ablsa.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ablsa.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3111f1df-f09a-48ff-ad8e-889a9f638dda","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"28bd3177b0c14dbcb54fb0afb08b2a74","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://ablsa.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}